Short turnaround times, high-quality results, excellent customer satisfaction – Coupies & Scanbot SDK

acardo Group AG

Success story Arcado digitized workflow
Acardo company logo

A smart shopping app offered by acardo group AG with mobile couponing and cashback functionalities, letting its users benefit from various offers and discounts to save money.

Industry

Retail

Company size

100+ employees

Availability

iOS & Android

Development platform

Native

Use case

Receipt submission to enable cashback functionality for B2C app users

Product

Document Scanner SDK

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Goal

The acardo group AG wants to provide users of its shopping app Coupies with short processing times while reducing the effort required to process receipts in their back-end manually.

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Challenge

Accurately digitizing data from cash register receipts and preparing it for automated further processing requires first-class document scanning functions. Additionally, ease of use and reliable functionality on all devices is crucial, as a broad B2C audience uses the application.

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Solution

With the Scanbot SDK, Coupies integrated flawless scanning capabilities into their mobile app, enabling fully automated processing of receipts in the backend. This drastically reduces the processing time of around one million receipts submitted annually.

Key Results

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Increased share of fully-automated back-end processes through flawless scanning results

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Ease of use – user guidance ensures precise results and a comfortable user experience

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Frictionless native integration into the iOS & Android application

Relying on the Scanbot SDK was the right decision. The receipt is now photographed much faster and more accurately than before. This makes it much easier to check the receipts.

— Constantin Rack
Member of the Executive Board @ Acardo Group AG

Constantin Rack Acardo

How Coupies enabled its customers to submit excellent receipt scans suitable for automated OCR processing in their backend

COUPIES is part of acardo group’s portfolio and has been one of the most popular mobile couponing providers in the DACH region since 2010. The mobile app turns regular purchases into smart shopping experiences and saves its users money by allowing them to benefit from offers and discounts. This works in three ways: coupons for supermarkets and drugstores, coupons that can be redeemed directly in-store, and coupon codes for online stores.

For manufacturer coupons that cannot be redeemed in-store, buyers have to submit the receipt to receive a cashback. To handle around 1 million receipt submissions annually, acardo group AG needed an accurate, easy-to-use document capture solution that they could quickly integrate into the COUPIES iOS and Android app.

Scanbot provides versatile document scanning functionalities that deliver top-notch quality, ease of use, and maximum data privacy to support companies in a vast range of industries. In years of working with companies from different industries, our experts have gained deep insights into best practices and requirements for streamlining document transmission. Developers can integrate our components – and customize the UI to match corporate design – within just a few business days.

For acardo group, the Scanbot SDK enhanced both data quality and processing efficiency, leading to significantly lower manual processing costs – and even faster cashback for app users.

How COUPIES processed receipts before choosing Scanbot Document Scanner SDK

Success story Arcado Coupise before workflow

The cost of manual verification grew in direct proportion to the number of receipts uploaded. To handle the increasing amount of paperwork and users, COUPIES sought a volume-independent solution for capturing precise scans of the receipts. High result quality was a prerequisite for building a cost-saving automated backend workflow.

Scanbot’s solution

Scanbot’s mobile Document Scanner SDK offered the best solution for this problem. User Guidance lets even inexperienced users find the perfect scanning position. Features such as quality-enhancing image filters, auto-crop, and auto-rotate ensure flawless scans. High-quality images enable a higher degree of automation in business processes, reducing manual data extraction and, ultimately, costs.

Receipt transmission and processing with the Scanbot Document Scanner SDK

Acardo workflow

With the Scanbot SDK, accurate automated processing of user receipts became a reality.

By integrating the Scanbot SDK into their application, acardo group AG was able to:

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decrease time spent on back-office and administrative tasks

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increase the share of fully automated backend processes

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cut document processing costs

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increase data capture accuracy

Taking advantage of Scanbot SDK’s ease of use, COUPIES can now offer its users an even simpler submission process and even shorter turnaround times. They have also reduced their administrative staffs’ workload by automating backend processes.

Scanbot’s mission and vision

Originally, Scanbot wanted to scan everything: from simple barcodes to freight bills, medical certificates, and invoices – and now it can! There are endless ways to make things easier for businesses and their customers. Our easy-to-integrate software simplifies workflows in document management, customer onboarding, sales, or HR.

Now, Scanbot applies machine learning to understand each individual document type. This opens up new usage scenarios, such as automated document workflows, and creates even more opportunities to connect and work with data in real-time.

Besides, Scanbot highly values the security of its users’ sensitive data. The Scanbot SDK works exclusively with on-device intelligence, which keeps documents safe from any external or man-in-the-middle attacks. No data is ever stored on Scanbot’s server or any other third-party server – this satisfies the highest data protection standards.

Read to explore synergies?

Talk to one of our solutions experts to discover how we can solve your mobile data capture requirements or simply integrate it into your own mobile app or website right now.

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