Motive created a 3-step document workflow with the Scanbot SDK
Goal
Motive aimed to give drivers the ability to comfortably scan and submit documents in high quality on the go. This would also reduce the time spent digitizing physical papers and reworking low-quality copies in the backend.
Challenge
With Motive’s previously used solution, drivers had difficulty uploading good-quality photos of their documents. Due to the lack of user guidance, poor lighting, cropping, and blurred images caused many issues. Drivers had to spend time re-taking photos while backend staff was hampered by poor-quality document images.
Solution
The Scanbot Document Scanner SDK was integrated into Motive’s native Android and iOS apps within just one month, generating value for their users in no time. Drivers now benefit from detailed user guidance, perspective correction, and automatic cropping – features that ensure perfect scanning results without effort.
Key Results
Intuitive interface
Improved user satisfaction
Perfect scans
Less time spent on reworking
Fast and powerful
Higher efficiency on the road
How Motive managed to increase efficiency & image quality with the Scanbot SDK
Motive is dedicated to optimizing processes in the transportation sector through technology. Efficiency is the be-all and end-all on the road. Digital document submission can save precious time, but only when done right.
Taking photos using a smartphone camera presented the users of Motive’s mobile apps with enormous challenges: Exposure, perspective, and cropping – everything has to be on point to guarantee easy processing. This often resulted in poor-quality photos, and employees had to retake images, leading to productivity loss.
With the Scanbot SDK, drivers create perfect document scans with just one tap, leveraging cutting-edge features such as User Guidance, automatic cropping, and perspective correction. The backend staff can then process those digital copies without friction.
The impact: increased efficiency and user satisfaction.
Document photos were often so bad that the back office couldn’t read them, making it hard to audit and manage for record keeping. Scanbot SDK helps ensure that we get quality document scans each time.
The process before the Scanbot SDK
A driver submits a document image to the backend.
Staff now review input data and image.
The driver is often asked to re-capture the image due to low quality.
Now, they upload a slightly better image.
The backend staff can successfully audit the document and submit it for record keeping.
The process with the Scanbot SDK
A driver scans a document using the Scanbot SDK and submits it to the back-office.
Here, the audit takes place without issues.
The document is then submitted for record keeping.
The guides that pop up for drivers help them make sure they are taking the best picture possible. We didn’t realize how much this would help, but it greatly impacts the quality of the scan.
Head of Product, Core Platform and Mobile Apps
By integrating the Scanbot SDK into their mobile app, Motive managed to …
improve the image quality
cut document submission time
maximize efficiency both on the road and in the back-office
