Get free developer support from Scanbot SDK

Reach out to our support engineers to receive free integration support

BarTrack Success Story

Very pleasant cooperation with the team. Very smooth communication via Slack and great to see that agreed-upon targets were actually met! It is really a joy to work with Scanbot SDK.

Bart Grol

CEO @ BarTrack

Enterprises that use our solutions

Pay a fixed annual license fee, get unlimited support

Full integration support – from day zero

We understand that you may have questions during testing or need help implementing specific features before becoming a customer. That’s why we’ve extended our support to non-customers as well.

While you’re test-driving the Scanbot SDK and exploring its possibilities, our support team will answer any questions, offer expert insights, and assist you in making an informed decision.

Immediate support through your preffered channel

At Scanbot SDK, we take pride in providing rapid, comprehensive support – without making you go through a clunky ticket system. All our customers receive developer support in their own private Slack or MS Teams channel or through Email.

Your dedicated Customer Success Manager and a team of support engineers are always a message away to help with any challenges.

Outstanding customer support at no extra cost

We believe in transparent pricing without hidden fees – which is why our annual fixed price includes full support without limitations.

Get the help you need without committing to an expensive support plan upfront or worrying about extra charges impacting your budget, providing you with budget certainty at all times.

Frequently Asked Questions

How do I get access to the free support?

You can get free integration support through your preferred support channel. You can join our Slack-Workspace, MS Teams channel, or send us an email to receive free support.

What does the free support cover?

We provide free developer support for the implementation and testing of the Scanbot SDK. In our support channels, you can find answers to all technical questions. For a general overview of the product or pricing, please get in touch with one of our solution experts.

I cannot join the support channels due to the privacy regulations of my company and/or client. How can I still receive free support?

You always have the option to reach out to our Team via email. Please contact support@scanbot.io to receive technical support.

Where can I get a free trial license for the SDK?

You can get your free trial license here – no email address required.

My trial license is expired. How do I get a new one?

You can contact one of our solution experts to request an extended trial license.